Support

We help with your account, setup, alerts and billing.

How to get help

• Email: hello@breakpass.ai. We reply within 2 working days, usually sooner. If your question is about your account, write from the email address on it.
• Help center (for customers, after sign-in): app.breakpass.ai/help, with step-by-step help for setting up your phone, verifying your number and understanding delivery states.
• Phone: Call us on +1 646 921 0835. Email is fastest: hello@breakpass.ai.

Stop alerts to your number

Reply STOP to a WhatsApp message from BreakPass (or to a text, for US and Canadian numbers), press 9 during a call, or email hello@breakpass.ai. This stops all BreakPass alerts to your number, from every account that added it.

Documentation and policies

• MCP server documentation: tools, scopes, errors and examples for developers and agents.
• MCP server: how to connect your agent, Grok Bot included.
• Pricing and the country check.
• Privacy Policy, Terms of Service, Acceptable use, Refund and cancellation policy and Data deletion.

BreakPass is not designed or guaranteed for emergencies or life-safety use. An alert can be late or not arrive. Keep another way to get critical alerts. In an emergency, call your local emergency number.